Privacy Policy

Introduction

dynavortex AG ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website dynavortex.world or use our services. This policy complies with the General Data Protection Regulation (GDPR) and other applicable European data protection laws.

Data Collection

We collect personal data that you voluntarily provide to us when you use our website or services. The data we collect includes:

• Contact information such as name, email address, phone number, and company details when you fill out forms or contact us
• Technical information including IP address, browser type, operating system, and device information
• Usage data such as pages visited, time spent on our website, and interaction with our content
• Communication data when you correspond with us via email, phone, or other channels
• Marketing preferences and consent records

How We Use Your Information

We process your personal data for the following purposes based on legitimate legal grounds:

• To provide and maintain our services, including customer support and technical assistance
• To communicate with you about our services, respond to inquiries, and provide requested information
• To improve our website and services through analysis of usage patterns and user feedback
• To comply with legal obligations and protect our legitimate business interests
• To send marketing communications where you have provided consent or where we have legitimate interest
• To detect, prevent, and address technical issues or security breaches

Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

• Consent: Where you have given explicit consent for specific processing activities
• Contract: Where processing is necessary for the performance of a contract with you
• Legal obligation: Where we need to comply with legal requirements
• Legitimate interests: Where processing is necessary for our legitimate business interests, balanced against your rights

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal data to third parties except in the following circumstances:

• With service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements
• When required by law, regulation, or legal process
• To protect our rights, property, or safety, or that of others
• In connection with a business transfer, merger, or acquisition
• With your explicit consent for specific purposes

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Contact information and communication records: 3 years after last contact
• Website usage data: 26 months for analytics purposes
• Marketing data: Until you withdraw consent or unsubscribe
• Legal and compliance records: As required by applicable laws

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of access: Request copies of your personal data
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data in certain circumstances
• Right to restrict processing: Request limitation of processing in certain situations
• Right to data portability: Request transfer of your data to another organisation
• Right to object: Object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent: Withdraw consent at any time where processing is based on consent

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection principles.

International Data Transfers

As we are based in Austria within the European Economic Area (EEA), your data is primarily processed within the EEA. If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other approved mechanisms under GDPR.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:

Supervisory Authority

You have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde) or any other competent supervisory authority in the EU if you believe that our processing of your personal data violates applicable data protection laws.